Returns Policy – Runox
At Runox, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a clear and straightforward returns process. Please read our Returns Policy carefully.
1. Eligibility for Returns
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Products must be returned within 14 days of delivery.
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To be eligible, items must be unused, in original condition, and in the original packaging.
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Proof of purchase (order number or receipt) is required for all returns.
2. Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Customized or personalized products
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Sale or clearance items
3. How to Initiate a Return
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Contact our customer support team at [insert email/contact form link] with your order number and reason for return.
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Our team will provide you with a Return Authorization and instructions on how to send your item back.
4. Return Shipping
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Customers are responsible for the cost of return shipping unless the product is defective or damaged.
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We recommend using a trackable shipping service to ensure your return reaches us safely.
5. Processing Returns
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Once we receive your returned item and inspect it, we will